Senior Project Director

You'll help drive outstanding projects. Because you're driven. And outstanding.

We’re a brand and digital agency with a 25-year history of great work. We need your remarkable project and client management skills to keep us humming. Our clients are top-notch brands in wine and spirits, hospitality, architecture, engineering, finance, and more. You will be a key member of our team, working with designers, developers, and strategists, responsible for ensuring superlative project outcomes, and super-happy clients.

Your deep background in, and passion for, delivering highly design and brand-focused creative projects will help. So will your experience managing top-notch clients with incredible attention to detail and communication. You’ll bring strong understanding of digital, including experience project managing substantial digital projects. If you read the letters ftp, http, jsp, and html and you’re thinking we left out some vowels, or if you think a server works in restaurants, you’re probably not right for this gig. In short, you can run the full spectrum of complex brand and digital projects all the way through to an awesome deliverable and a happy client.

You’re always making to-do lists and looking after the details, tracking progress and milestones and schedules, thinking 3 steps ahead on a project that only has 2 steps. You can use all the usual office software suspects, and you’ve usually got a few IM windows going (maybe even while you read this). More specifically, you'll have the following duties and need the following traits:

Duties:

Project Strategy, Direction & Management

• Strategic planning and management of complex brand and digital projects from start to finish

• Proposal creation, estimating and resource management for big budget projects

• Develop and drive detailed project plans through all phases from scoping through delivery

• Managing multiple projects concurrently

• Lead internal teams to successful project completion

Client Account Manager

• Manage and guide clients from project initiation through successful project completion, owning the long-term client relationship

• Identify and support client goals with strategic solutions, including guiding them through budgeting and forecasting process, helping them see project opportunities, and road mapping project calendars

• Foster and grow your client accounts; guide solutions and deliver project results that exceed their expectations and result in the highest levels of client satisfaction

Universal

• Being positive, keeping your teams moving forward and accomplishing their milestones

• Ability to pivot flexibly in your management process as needed for the greater good of your projects

• Communicating effectively in both verbal (i.e. day-to-day discussions, team meetings) and written (briefs, requirements and design specifications) form

• Represent FINE with a high level of integrity, service, and knowledge

Traits:

• 6+ years of project management experience in a creative field, preferably leading a blend of digital and brand projects

• Sound business judgement and ability to think strategically about clients, their business, and our projects

• Know how to read a room, and pivot as needed to support the needs of your team

• Excellent written and verbal communication skills; the ability to craft and deliver presentations, great written project briefs and emails

• Comfortable leading clients and projects proactively to ensure the highest level of client satisfaction; experience managing client accounts

• Significant experience creating project documentation (scopes, briefs, sitemaps, timelines, budgets, content outlines, specs, etc.)

• Solid team player must be self-motivated, driven, passionate and nice

• Confident, but able to accept and improve from constructive feedback

• Must be responsible, detail oriented and have strong eye (for quality control)

• Leadership skills in leading technical and creative project teams

• Highly collaborative work style that motivates and engages co-workers in multidisciplinary teams

• Ability to manage-up (communicating risk, issues, etc. while there is still time to address)

• Resourceful problem solving skills and experience with project delivery

We do some world-class work in a pretty fun, familial environment, with room for career growth. 

Founded in San Francisco in 1994 and expanded to Portland in 2007, the extensive brand list of FINE clients includes Symantec, Cloudera, XOJet, Apple, Anchor Brewing, Kimpton Hotels, Ste Michelle Wine Estates, Pernod Ricard and many more. We offer a generous benefits package including Health, Dental, Vision, 401k, FSA, professional development funds, coffee, fruit, onsite bike storage and showers, commuter benefits, and more. For more information on FINE and our 20+-year history, visit www.wearefine.com.