Director of Solution Engineering

Rigado is growing quickly in the fast-moving markets of wireless connectivity and edge computing. We are looking for an experienced engineering leader to guide our solutions team as we develop innovative solutions for global companies.

You will be responsible for an organization of software and hardware engineering talent. You will act as a partner to leaders within our product and sales/marketing teams to foster a collaborative environment. Rigado’s sales teams will need a solution or integration that is not on our product roadmap and you will work with both teams to enable our customer in a way that aligns with our product strategy.

You will also focus on building, engaging, and growing your team through activities like recruiting, performance management, mentoring, talent development, team organization, and communication. You will implement reliable and efficient processes to accelerate development, improve quality and deliver innovative solutions.

Primary job activities include:

• Delivering high-quality software and hardware products that extend the functionality of Rigado core products in ways that may be customer specific.

• Working with others across the organization to align and leverage efforts.

• Building a strong, distributed, team by bringing out the best in our current team members, hiring excellent new hires, and running successful projects.

• Working closely with sales team to determine how to help a customer utilize Rigado’s Products, which may include designing integrations and customization to Rigado’s Products that are only applicable to one customer.

• Working closely with project and team leads to oversee and communicate project schedule.

• Demonstrating a commitment to our mission and customers.

• Managing contract partners to extend the capacity of our team.

You’re right for this role if:

• You have a proven ability to manage many simultaneous customer engagements, set expectations with customers, and deliver high-quality solutions matching those expectations.

• You work with sales teams to prioritize customer projects with limited resources.

• You have strong staff management, effort estimation and organizational skills.

• You have strong influence skills at the senior leadership level, understanding ripple effect and communicating that upstream and downstream.

• You have a strong work ethic.

• You are self-directed and resourceful; and a self-starter who acts with initiative.

• You have 10+ years of engineering management and direct customer experience.

• You have 2+ years experience leading teams across multiple offices.